Shipping policy
About Our Products
All products in our store are made to order by our print-on-demand partners (Printify, Apliiq, and Lulu Direct). Nothing is pre-stocked — each item is produced specifically for you after your order is placed. This means production time is added to shipping time.
Production & Processing Time
Please allow the following production times before your order ships:
- Apparel (t-shirts, hoodies, embroidered items): 3–7 business days
- Art prints & posters: 3–5 business days
- Mugs & coasters: 3–5 business days
- Books & specialty items (Lulu Direct): 5–10 business days
Production times may be longer during peak seasons (holidays, sales events). You will receive a shipping confirmation email with tracking once your order leaves the production facility.
Estimated Delivery Windows (After Production)
| Product Type | Domestic (US) | International |
|---|---|---|
| Apparel | 3–7 business days | 10–20 business days |
| Art Prints & Posters | 3–5 business days | 10–15 business days |
| Mugs & Coasters | 3–5 business days | 10–15 business days |
| Books (Lulu Direct) | 5–7 business days | 10–21 business days |
Total estimated time from order to delivery = Production time + Shipping time.
Shipping Carriers
Orders are shipped via our production partners using carriers including USPS, UPS, FedEx, and DHL, depending on the product type, your location, and the fulfilling facility. The carrier is selected automatically at the time of fulfillment.
International Orders
We ship worldwide. International customers are responsible for any customs duties, import taxes, or feesassessed by their country upon delivery. These charges are not included in your order total and are outside our control. Delivery timelines for international orders may vary due to customs processing.
Order Tracking
Once your order ships, you'll receive a tracking number by email. Please allow 24–48 hours for tracking information to update after you receive your shipping confirmation.
Made-to-Order & Final Sale Policy
Because all items are custom-produced on demand, we are unable to accept returns or exchanges for buyer's remorse, incorrect size selection, or change of mind. All sales are final on made-to-order items.
We will replace or refund items that are:
- Defective or damaged in production
- Misprinted or incorrect
- Lost in transit
If you receive a defective or incorrect item, please contact us within 30 days of delivery with a photo of the issue and your order number.